Alex Tomszay
Project Manager at Express ShopFitters Inc.- Claim this Profile
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Español Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Project Management
Project Management InstituteSep, 2022- Sep, 2024 -
Project Management Simplified
LinkedInApr, 2022- Sep, 2024 -
Lean Six Sigma Foundations
LinkedInMar, 2022- Sep, 2024 -
Supply Chain Foundations
LinkedInMar, 2022- Sep, 2024 -
Fundamentos de logística
edXJan, 2022- Sep, 2024 -
Logística del futuro
edXJan, 2022- Sep, 2024 -
E-commerce logistics and Last Mile
logycaXJan, 2022- Sep, 2024 -
Fundamentos de logística
logycaXJan, 2022- Sep, 2024 -
Strategic Account Management
Smith School of Business at Queen's UniversityMay, 2021- Sep, 2024 -
Strategic Account Management Queen's University
edXMay, 2021- Sep, 2024 -
EF SET Certificate
EF Standard English Test (EF SET)Sep, 2020- Sep, 2024 -
Logistics Management Specialist
Grupo MétodoJan, 2020- Sep, 2024 -
Certified Associate in Project Management (CAPM)®
Project Management InstituteOct, 2022- Sep, 2024 -
Disciplined Agile
Project Management Institute -
Enterprise Selling
Smith School of Business at Queen's University -
Sales Enablement & Analytics
Smith School of Business at Queen's University
Experience
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Express ShopFitters Inc.
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Canada
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Retail
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1 - 100 Employee
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Project Manager
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Jan 2023 - Present
HERE - THERE - WHATEVER™ | QUALIFIED TRADES | UNION, NON-UNION FIXTURES | KIOSKS | ENVIRONMENTS ShopFit.com (div. The Express Group Ltd.) focuses on Canadian & US Retail and Commercial Fixture Installations and Related Services provided through a time-tested Network of 100+ Service Partners, accessing 100's of Local Crews and many 1,000's of Qualified Trades. ShopFit delivers customized Project and Surrogacy Services, managing full Roll Outs to One-Off Emergency Repairs exclusively for our Fixture Manufacturer, National Service Provider and Retail Activator clients. We are a boutique firm specializing in extreme communications for a small set of Strategic Clients. Visit ANFI.ca and join the network today! Member ShopAssociation.org (Formerly A.R.E) Show less
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eKuore Medical Devices
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Spain
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Medical Equipment Manufacturing
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1 - 100 Employee
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Export Area Manager
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Jun 2021 - Dec 2022
• Spearheaded B2B distribution of cutting-edge digital medical devices across LATAM and the U.S. markets. • Conducted in-depth market research and developed innovative strategies across three business units: Human Med, Tele-Health, and Veterinary. • Recruited, trained, and managed top-performing distributors and their commercial teams, boosting sales and driving growth. • Negotiated optimal purchase prices and volumes with suppliers, securing the best deals for the company. • Designed and implemented promotional actions, increasing brand positioning and driving customer engagement. • Coordinated logistics, provided customer support, and ensured contract compliance, resulting in high customer satisfaction. Show less
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Olivar Foods
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Spain
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Project Manager - Commercial
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Sep 2015 - Feb 2021
• Directed and coordinated the development and distribution of private-label food brands in the U.S., Latin America, and the Caribbean. • Managed multiple projects simultaneously, from conception to implementation, delivering them on time, within budget, and with high-quality outcomes. • Developed comprehensive project plans, integrating business requirements with company goals for optimal results. • Proactively identify new business opportunities, generating significant revenue and market share for the company. • Managed effective communication, scope, issue, and risk management between all parties involved, ensuring stakeholder satisfaction. Show less
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Multitrade
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Egypt
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Personal Care Product Manufacturing
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1 - 100 Employee
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Customer Experience & Ops Manager - iGaming Contact Center
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Jan 2009 - Oct 2015
• Supervised a high-performing team of customer service representatives, ensuring exceptional service to clients in the iGaming industry. • Conducted thorough QA analysis and provided feedback to the team to improve performance and customer satisfaction. • Managed escalations between clients, stakeholders, and the organization, ensuring swift resolution of all issues. • Worked directly with key customers, providing feedback to improve service quality and drive customer retention. • Developed and optimized effective omnichannel service strategies, including inbound/outbound calls, live chat, and emails, to enhance the customer experience. • Created and implemented efficient processes and improvements, resulting in increased productivity and cost savings for the organization. Show less
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3s Support Services.
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Sweden
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Account Executive - iGaming
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Nov 2005 - Jul 2009
•Managed key accounts and developed strong, long-lasting relationships with clients, resulting in increased revenue and customer satisfaction. • Identified new revenue-generating opportunities with existing clients, maximizing revenue and profit for the organization. • Provided operational support and consultancy to clients for the integration and implementation of new websites, special features, and services. • Acted as the main point of contact between clients and the organization, managing day-to-day relationships and ensuring the successful delivery of projects. Show less
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Education
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Universidad Simón Bolívar
Food Science Management Certificate -
1999 - 2003
I.U.T.I.R.L.A.
Computer Science Degree
Community
