Alexandra Rojas Lock

Vice President, Human Resources and External Communications at Fuyao Glass Corporation of America
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Contact Information
Location
Decatur, Illinois, United States, US
Languages
  • English Elementary proficiency

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Experience

    • United States
    • Glass Product Manufacturing
    • 1 - 100 Employee
    • Vice President, Human Resources and External Communications
      • Apr 2020 - Present

      Fuyao Glass Illinois Decatur Illinois (Nov 2017 – Present) Vice President, Human Resources & Outside Communications (Mar 2020 – Present) • COVID-19 Coordination and response • Working through challenges of cultural differences and frequent communication barriers with the use of empathetic guidance and understanding Manager, Human Resources/Labor Relations/Leaves/Safety, Fire & Security/EHS (Nov 2017- Feb 2020) • Reporting directly to President/Budget responsibility • Savings o 100K+ in Workforce Investment grants 2019 o 70K in incumbent supervisor training grant 2019 o 100K ETIP grant 2018 o 53% reduction in Human Capital costs 2018 o 72% reduction in Human Capital costs 2019 o 17% reduction in laceration injuries resulting in 600K Work comp premium reduction • Implemented Work-Life balance scheduling change from three (3) 8-hour rotational shifts to (4) 12-hour fixed shifts 2-2-3 schedule • Implemented HR open door culture by utilizing • visibility and approachability in meeting employees at their work area and providing avenues to open communication • OSHA complaint investigations leading to successful resolutions and fine avoidance Show less

    • Consumer Services
    • 700 & Above Employee
    • Product Supervisor
      • Feb 2017 - Dec 2019

      Head of e-business development and maintenance in Eesti Energia Group. Led the strategic development, business development, IT development, and daily administration of Eesti Energia websites and self-services. Managed a team of 30 people whose main goal was to prepare e-channel systems and the company for the electricity market opening in Baltic countries. - Increased the electricity contract sales for self-service from 4% to 60% - Increased usage of electronic invoices from 40% to 70% Head of e-business development and maintenance in Eesti Energia Group. Led the strategic development, business development, IT development, and daily administration of Eesti Energia websites and self-services. Managed a team of 30 people whose main goal was to prepare e-channel systems and the company for the electricity market opening in Baltic countries. - Increased the electricity contract sales for self-service from 4% to 60% - Increased usage of electronic invoices from 40% to 70%

    • Development Manager
      • 2012 - 2016

      Estonia’s move from a monopolistic electricity market to an open model forced Eesti Energia, a retailer, to learn how to operate in competitive markets. My goal was to build up the technical and organisational capabilities for online sales and customer self-service. We started from scratch and defined basic business and IT requirements, defined strategy for the energy sales, built up products to service customers, and defined the basic factors of the electricity market opening in Estonia. When Estonia changed its currency in 2011, I had an opportunity to convert one of the biggest legacy systems in Estonia from EEK currency to EUR currency. - 250% growth in the number of self-service users Developed 19 products to self-service that were previously only available in the office Show less

    • Sweden
    • Financial Services
    • 700 & Above Employee
    • Development Manager, Electronic Channels
      • 2009 - 2011

Education

  • Tallinn University
    Master's degree, Economics, microeconomics, Business management
    2004 - 2008
  • Tallinn University
    Bachelor's degree, Economics, microeconomics, Business management
    2000 - 2003

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