Alexandra Nazaroff
Administrative Assistant at Emcon Services Inc.- Claim this Profile
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Russian Native or bilingual proficiency
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English Native or bilingual proficiency
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French Elementary proficiency
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Bulgarian Elementary proficiency
Topline Score
Bio
Adrian Lau
been working with Alex for a long time and she is ALWAYS on top of her duties and always well prepared. would definitely recommend for any other company.
Shana Stevens
Alexandra is a huge asset in customer service. she has a "client first" mentality and is driven to improve client experience! keep up the great work!
Adrian Lau
been working with Alex for a long time and she is ALWAYS on top of her duties and always well prepared. would definitely recommend for any other company.
Shana Stevens
Alexandra is a huge asset in customer service. she has a "client first" mentality and is driven to improve client experience! keep up the great work!
Adrian Lau
been working with Alex for a long time and she is ALWAYS on top of her duties and always well prepared. would definitely recommend for any other company.
Shana Stevens
Alexandra is a huge asset in customer service. she has a "client first" mentality and is driven to improve client experience! keep up the great work!
Adrian Lau
been working with Alex for a long time and she is ALWAYS on top of her duties and always well prepared. would definitely recommend for any other company.
Shana Stevens
Alexandra is a huge asset in customer service. she has a "client first" mentality and is driven to improve client experience! keep up the great work!
Credentials
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Certified Legal Assistant Specialist: Litigation (LAS)
Okanagan CollegeFeb, 2021- Sep, 2024 -
First Aid Level 1
St.Johns AmbulanceJun, 2016- Sep, 2024
Experience
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Emcon Services Inc.
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United States
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Construction
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1 - 100 Employee
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Administrative Assistant
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Nov 2022 - Present
- Provide general office clerical duties and exceptional customer service. - Manage Litigation and Public Damage Claim files with attention to detail and confidentiality. - Handle phone calls, mail, and email, and assist colleagues at the Corporate office and Canada-wide. - Process business travel arrangements for the company, type and compile travel itineraries if needed - Manage corporate records and confidential information - Transcribing Management Meetings - Proficient in utilizing Microsoft Word, Excel, and Outlook on a daily basis for various tasks and operations - Typing Proficiency: 75+ wpm - Works autonomously to manage time and resources and meet deadlines. -Privacy Compliance -Documentation Show less
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Cache Creek Veterinary Hospital
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Canada
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Veterinary Services
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1 - 100 Employee
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Front Desk Receptionist
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Dec 2021 - Aug 2022
- Greeted customers, answered questions, and processed incoming patients and payments. - Handled phone calls, scheduled appointments, and managed mail and email. - Maintained patient charts and processed invoices. - Assisted with pet supply purchases and ensured a clean waiting room. - Greeted customers, answered questions, and processed incoming patients and payments. - Handled phone calls, scheduled appointments, and managed mail and email. - Maintained patient charts and processed invoices. - Assisted with pet supply purchases and ensured a clean waiting room.
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Sunglass Cove
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Canada
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Retail
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Store Manager
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Jul 2017 - Jan 2020
• Developing sales practices and promotions, policies regarding payment and exchanges and security practices • Staff management with fair workload distribution • Marketing research on current brands as well as future brands, based on local demographics and competitive retailers • Developing and nurturing with local business, local charities as well with brand representatives • Payroll management • Developing sales practices and promotions, policies regarding payment and exchanges and security practices • Staff management with fair workload distribution • Marketing research on current brands as well as future brands, based on local demographics and competitive retailers • Developing and nurturing with local business, local charities as well with brand representatives • Payroll management
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JYSK
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Denmark
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Retail
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700 & Above Employee
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Assistant Soft Goods Manager
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Jun 2016 - Jul 2017
• Helped increase 2016 sales profit by 30%, which result in a bonus for the team overall • Inspired employee growth by targeting their skills and knowledge to help with internal store growth • Offering financing options for customer on their in-store purchases • Developing and nurturing relationships with local business and giving suggestions on furniture options to best suit their business needs • Crossed trained on all departments of the store • Helped increase 2016 sales profit by 30%, which result in a bonus for the team overall • Inspired employee growth by targeting their skills and knowledge to help with internal store growth • Offering financing options for customer on their in-store purchases • Developing and nurturing relationships with local business and giving suggestions on furniture options to best suit their business needs • Crossed trained on all departments of the store
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STAPLES Canada
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Canada
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Retail
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700 & Above Employee
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Customer Service Team Lead
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Sep 2015 - Jun 2016
• Encourage growth with new cashiers with positive reinforcement • Alerted customers to upcoming sales events and promotions. • Handled all customer relations issues in a gracious manner and by following company policies • Trained new cashiers on procedures, customer service, and sales techniques • Efficient customer service email tracking which the company saw in the first 3 months of my employment which I implement a reward system for staff for said tracking • Encourage growth with new cashiers with positive reinforcement • Alerted customers to upcoming sales events and promotions. • Handled all customer relations issues in a gracious manner and by following company policies • Trained new cashiers on procedures, customer service, and sales techniques • Efficient customer service email tracking which the company saw in the first 3 months of my employment which I implement a reward system for staff for said tracking
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Fraser Valley Wireless
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Canada
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Telecommunications
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1 - 100 Employee
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Multi-Unit Manager and Sales Associate
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Feb 2015 - Jun 2016
• Developed develop professional relationships with local small businesses and corporate business to help generate small business and corporate • Managed a team consisting of 5 sales associates for two storefront • In the first 3 months of my employment helped increased gross profit sales by 50% for two storefronts • Developed develop professional relationships with local small businesses and corporate business to help generate small business and corporate • Managed a team consisting of 5 sales associates for two storefront • In the first 3 months of my employment helped increased gross profit sales by 50% for two storefronts
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Smart Set
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Brazil
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Business Consulting and Services
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Assitant Manager and Store Lead
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Aug 2014 - Jan 2015
• Second in command in-store shut down and closer • Improved customers service moral with positive staff reinforcement as well as creating monthly contests • Worked with local businesses to cut down on our waste management and recycle displays during shut down • Following planogram by company standards • Second in command in-store shut down and closer • Improved customers service moral with positive staff reinforcement as well as creating monthly contests • Worked with local businesses to cut down on our waste management and recycle displays during shut down • Following planogram by company standards
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Lead Associate and Photographer
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Jul 2011 - Jan 2015
• Selected and altered secondary photographic features such as backdrops and lighting base on clients’ needs • Tracked inventory of all photo lab products for clients and equipment for studio • Developed positive customer relationships through friendly greetings and excellent service • Trained and served as a peer coach for new sales associates • Selected and altered secondary photographic features such as backdrops and lighting base on clients’ needs • Tracked inventory of all photo lab products for clients and equipment for studio • Developed positive customer relationships through friendly greetings and excellent service • Trained and served as a peer coach for new sales associates
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Best Buy Mobile - Canada
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1 - 100 Employee
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Mobile Specialist and Shift Leader
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Nov 2011 - Jan 2014
•Promoted from Mobile Specialist to Team Leader within 6 months •Top 10 sales associate in Canada for 2 years •Consumer account management •Contributed to team success by exceeding team sales goals by 40%. •Promoted from Mobile Specialist to Team Leader within 6 months •Top 10 sales associate in Canada for 2 years •Consumer account management •Contributed to team success by exceeding team sales goals by 40%.
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Education
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2019 - 2021
Okanagan College
Legal Administrative Assistant Litigation and Conveyancing -
2006 - 2008
Selkirk College
Associate's degree in Arts -
2019 - 2019
Stanley Humphries Secondary School
High School Diploma
Community
