Experience

Inspire Fundraising Solutions
• Canada
• Fundraising
• 1 - 100 Employee
• Tele-Fundraiser

  • Jul 2020 - Present


Earls Kitchen + Bar

• Canada
• Restaurants
• 700 & Above Employee

• Lounge Server

  • 2019 - 2020

  -Consistently put guest needs first, opportunity to further develop customer service skills -Efficiently multi-tasked when serving multiple tables and groups at a time -Worked well on a team -Time management skills used to properly allocate the right amount of time to each guest and each task -Provided each guest with a positive personalized dining experience -Ability and willingness to answer all guest concerns and questions including dietary needs and creative problem solving -Consistently scored over 90% satisfaction rating on customer feedback surveys -Possess excellent conflict resolution skills in the event of guest dissatisfaction Show less



Air Canada Rouge

• Canada
• Airlines and Aviation
• 200 - 300 Employee

• Flight Attendant

  • 2017 - 2019

  -Successfully completed the world renowned Disney Customer Service Training at the Disney Institute in Florida -Gained experience creating "magical moments" by going above and beyond customer needs -Worked cohesively with all members of the flight crew -Further developed excellent interpersonal skills -Showed up to work on time, with a positive attitude and polished professionalism -Experience in conflict management & solved problems in a way that leaves everyone happy -Fluent English and French when interacting with passengers and delivering announcements -Discovered my passion for people and travel! Show less



Sugar Mountain

• United States
• Food & Beverages
• 1 - 100 Employee

• Assistant Manager

  • Jan 2015 - Apr 2017

  -Worked alongside Store manager to perform general administrative duties and tasks such as scheduling, payroll, emailing etc. -Advanced computer skills ( Excel, Word etc.) developed -Grew brand awareness across our social media platforms -Ability to work, stay on top of duties and run store efficiently with no supervision -Worked alongside Store manager to perform general administrative duties and tasks such as scheduling, payroll, emailing etc. -Advanced computer skills ( Excel, Word etc.) developed -Grew brand awareness across our social media platforms -Ability to work, stay on top of duties and run store efficiently with no supervision



University of Ottawa

• Civil Engineering
• 1 - 100 Employee

• Student Caller

  • Sep 2014 - Apr 2017

  -Cold-called alumni in order to encourage their support for student scholarships through donations -Obtained client information, to update alumni database -Informed alumni about upcoming events, and answering any inquires they had in a professional and friendly manner -Cold-called alumni in order to encourage their support for student scholarships through donations -Obtained client information, to update alumni database -Informed alumni about upcoming events, and answering any inquires they had in a professional and friendly manner



Alpha Phi International Fraternity

• United States
• Non-profit Organization Management
• 700 & Above Employee

• Marketing Chair

  • Jan 2014 - Apr 2017

  -Oversaw and managed all social media accounts, public relations -Used Canva and Invideo to create captivating and professional level videos, images, posters etc. -Developed strategic marketing plan for sorority , conducted marketing analysis of chapter image -Coordinated with other departments and met all deadlines -Oversaw and managed all social media accounts, public relations -Used Canva and Invideo to create captivating and professional level videos, images, posters etc. -Developed strategic marketing plan for sorority , conducted marketing analysis of chapter image -Coordinated with other departments and met all deadlines