Albin Jose

Networking Lead at ZayTech Cloud Services
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Contact Information
Location
Ernakulam, Kerala, India, IN
Languages
  • English Full professional proficiency
  • Malayalam Native or bilingual proficiency
  • Tamil Limited working proficiency
  • Hindi Limited working proficiency
  • Kannada Elementary proficiency

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Regi Unnithan

Albin is very energetic and proactive in carrying out the tasks assigned to him. He always showed great skills and ability in serving toughest of customers with respect to the technical installations and service delivery operations. A definite go-getter, driven with a passion to excel in the field of IT Operations. . He always showed a keen desire to learn new things. He will be a definite value add for any organisation and I would like to recommend him for any positions in the field of IT Operations and Management.

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Credentials

  • TSP
    Huawei Technologies
    Jan, 2018
    - Sep, 2024
  • MCP
    Microsoft
    Jan, 2014
    - Sep, 2024
  • CCNA
    Cisco
    Jan, 2014
    - Sep, 2024

Experience

    • United Arab Emirates
    • Wireless Services
    • 1 - 100 Employee
    • Networking Lead
      • Nov 2019 - Present

    • Computer Networking Products
    • 200 - 300 Employee
    • Project Manager
      • Jan 2017 - Nov 2019

      • Took in charge of entire projects running and new projects planning in Kerala Circle.• Managing the entire team in Kerala which includes Two coordinators, 40-50 engineers and technicians.• Complete team management - Assigning activities to Engineers and Technicians, and activity follow up.• Complete expense management for Kerala Circle and billing follow up with clients.

    • Project Coordinator
      • Jan 2016 - Jan 2017

      • Coordinating the over all implementation processes of Huawei-BSNL MNGT, Huawei-BSNL NGN Phase2, BSNL-Nokia Phase8, LnT-BSNL WiFi Projects.• Coordinating the project with different teams of vendors and engineers.• Update to the management on a regular basis through reports via email.• Supervised and performed installation of new IT network equipment and system software.• Complete team management - Assigning activities to Engineers and Technicians, and following up.• Managing the tickets generated as a part of AMC contracts, and planning and coordinating to get closure within the SLA.• Manage with different teams of sub vendors to to get the work done within minimum time and cost.• Expense report checking and approval of each member through ZOHO Expense portal.

    • Network Engineer
      • Jun 2014 - Nov 2014

      • Responsible for installation maintenance and configuration of BSNL NGN, Huawei CCTV Projects.• Configuration and integration of Huawei cameras, NVRs and other network equipments.• Configuration and integration of Huawei LMGs, S9306 LAN switch etc.• Taking AT with customer and getting the sign off.• Provided technical support, including identifying problem incidents with their subsequent resolutions.• Installing Operating System on desktop computers and troubleshooting OS related issues.• Giving support fort for desktop hardware related issues including replacing motherboard, RAM, SMPS, CD Drives etc• Giving support for desktop related issues through Team viewer and Ammyy admin.• Creating users in Active Directory, resetting password and maintaining user accounts and managing Organizational Units.• Creating email accounts in exchange server, resetting password, assigning memory etc.

    • India
    • Information Technology & Services
    • 700 & Above Employee
    • Associate Customer Engineer
      • May 2012 - Oct 2013

      • Worked as a Project Engineer in the project HCL Digischool.• Was responsible to conduct the site visit before the installation to check the site and to give the instructions to engineers and vendors.• Total project management including coordinating with vendors and customers, supervising the installation process etc.• Documented and maintained supply of all required inventory.• Assisted company personnel with desktop operation, including both hardware and software• Provided employee training and instructions (through presentations) regarding basic operation of software and hardware, technical support and quality standards.• Planned and executed routine repairs, system upgrades and license updating.• Installing Operating System on desktop computers.• Creating users in Active Directory, resetting password and maintaining user accounts and managing Organizational Units.• Ensured functionality of desktop systems throughout departments through frequent evaluations and routine preventive maintenance.• Maintained company peripheral network devices regularly, including printers, scanners and projectors• Computer assembly and Hardware support.

Education

  • NMAMIT Nitte
    Engineer's Degree, Electronics and Communication Engineering
    2007 - 2011
  • NSS H S S Alakode
    +2, Science
    2005 - 2007
  • St.Joseph's H S S Vayattuparamba
    High School, SSLC
    1995 - 2005

Community

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