Experience

Pinnacle Disaster & Recovery Services

• United States
• Consumer Services
• 1 - 100 Employee

• Marketing Director

  • Jul 2017 - Present

• Assistant Office Manager

  • Jul 2017 - Present



SERVPRO of The Woodlands/Conroe

• United States
• Consumer Services
• 1 - 100 Employee

• Job File Coordinator

  • Sep 2016 - Mar 2017

  Managed customer jobs; scheduling, coordination and master file-system. Provided excellent front-facing customer service through informational marketing materials, time-sensitive communications and handling of all customer needs. Frequent collaboration with office, field, production, and insurance personnel. Communication and alignment of job status, appointments, insurance guidelines and schedule changes, as needed. • Maximized efficiency in daily crew scheduling • Provided work estimations, specification sketches and submission of required documentation



Accent Wire

• United States
• 1 - 100 Employee

• Inside Sales / Purchasing / Receiving Materials

  • Jun 2011 - Jan 2016

  Primary interface with customers, sales, production, purchasing, and suppliers for scheduling. Managed communications between all stakeholders for; order processing, invoicing, data entry, reconciliation and responsible for all assigned commodities to meet customer and business requirements. • Responsible for raw material inventory database control, document edits, and procurement follow-up on existing orders • Sales liaison between the outside sales team, material distribution, and invoice management



Steb by Step Christian School

• Financial Coordinator

  • Jan 2000 - Mar 2011

  Applied and posted customer payments. Contacted customers regarding late payments and past due amounts. Reconciled customer accounts and provided end of year account history statements. • Resolved billing disputes with customers and creditors • Accounts payable • Instructed art, computer, gymnastics, and after school activities • Created summer curriculum for school aged children Applied and posted customer payments. Contacted customers regarding late payments and past due amounts. Reconciled customer accounts and provided end of year account history statements. • Resolved billing disputes with customers and creditors • Accounts payable • Instructed art, computer, gymnastics, and after school activities • Created summer curriculum for school aged children



METROPOLITAN PUBLISHING COMPANY, INC.

• United States

• Sales Assistant / Accounts Receivable

  • Aug 2006 - May 2009

  Sales Assistant to Sales Manager and first contact by phone or in person for customers. Managed all customer accounts, past dues and current. Maintained Lead System and Daily Report Master for outside sales reps. • Received and posted all customer payments and managed relationship with 3rd party collection agency • Organized customer re-payment plans • Provided support for 9 Outside Sales Representatives Sales Assistant to Sales Manager and first contact by phone or in person for customers. Managed all customer accounts, past dues and current. Maintained Lead System and Daily Report Master for outside sales reps. • Received and posted all customer payments and managed relationship with 3rd party collection agency • Organized customer re-payment plans • Provided support for 9 Outside Sales Representatives