Experience

ARTAT Enterprise

• Saudi Arabia
• Veterinary Services
• 1 - 100 Employee

• Logistics and Transport Incharge

  • Apr 2018 - Present

  Receiving orders from Sales, Processing Delivery notes, and Arranging deliveries to customers all over KSA. Tracking and tracing those deliveries and the fleet. Submitting cash in case of CODs. delivery and drivers weekly and monthly reports. Receiving orders from Sales, Processing Delivery notes, and Arranging deliveries to customers all over KSA. Tracking and tracing those deliveries and the fleet. Submitting cash in case of CODs. delivery and drivers weekly and monthly reports.



Software AG

• Germany
• Software Development
• 700 & Above Employee

• Office Manager - PA to Sales Director

  • Jan 2016 - Apr 2017

  • Supporting Sales Director with his Travels, scheduled meetings and calls. • Records management(Contracts + Invoices) • Maintaining the facility by arranging all sorts of office needs (supplies) and supervising building maintenance. • Supporting Pre-Sales Team with their required needs to get the collective goals. • Exploring opportunities while receiving incoming calls to the office • Drafts, composes, types, and proofs correspondence using current office software applications creates and sustains systems for retention, • protection, retrieval, transfer and disposal of confidential information • schedules and coordinates logistics for meetings and events organizes and manages calendar schedules for manager and/or department • makes travel arrangements and prepares expense reports • Worked in diversified nature of business with global dispersed team • Work performed within generally defined parameters. • To answer calls, emails, take messages, write letters and handle correspondence and courier services • Maintain diaries and arranging appointments • Type, prepare and collect reports • Organize and store paperwork, documents and computer-based information (filing and uploading of bills, reports, news, etc.) • Schedule and attend meetings, create agendas and take minutes • Create, manage and update databases • Order and maintain stationery and equipment • Supporting in organizing and managing events, workshops and seminars • Book meeting rooms, conference and gathering facilities • Organize travel and accommodation for staff • Basic translation from Arabic to English and vice versa for unofficial use Show less



DHL Express

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Field Sales Hunter

  • Nov 2014 - Jan 2016

  As a Field Sales Hunter, I use to pursue new customers in my designated territory and make sure to achieve my quarterly target. Achieved the title of the best Sales Hunter in 2015 --- ----- ----- ---- ---- ---- ---- ----- ---- ----- ----- -------- • Finding new Business opportunities by identifying prospects and evaluating their position in the industry (preferably SMEs) • Use to sell DHL products by establishing contact and developing relationships with prospects; recommending solutions. • Maintained relationships with clients by providing support, information, and guidance; researching and recommending new opportunities • Resolving the customer complaint on time. • Providing E Com tools from the first day. • Receiving collection and monitoring wire transfers. • Track and trace for the customer's shipments • Achieved yearly Sales target and awarded best sales hunter in 2015. Show less



DHL

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Sales Administrator

  • Aug 2010 - Nov 2014

  As a Sales Administrator, I thrive in a fast-paced environment where I supported an overbooked executive and team in managing projects and relationships. I’m comfortable with MS Office Suite and many other software applications and love to organize events, travel, and administrative projects. ================================================================• Processing all sales admin oriented operation from end to end in order to enhance the company’s sales and achieve the group target.• Support delivering the customer experience as per company strategy and vision.• Process the account opening and account number generating for new customers and make sure that required signatures and process are being done.• Assist Account Managers and Sales Manager in preparation of sales offers (rates, terms and conditions, proper applications and DHL offer package).• Follow up on the tracking software installation process and confirm with the customer and designated Account Manager once done.• Monitoring and maintaining office supplies inventory.• Assisting Account Managers and Sales Manager in coordination with the Finance Department to file the customer agreed on rates and credit terms.• Extend support to Account Managers and Sales Manager in coordination with Customer Service / Operations for urgent matters.• Liaising with sub-contractors / suppliers to get their submittals, guarantees, staff details, insurance details, etc• Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff• Handling customer inquiries and complaints• Establishing procedures for record keeping and monitoring records.• Ensuring security and confidentiality of data Show less

• Logistics Supervisor

  • Apr 2009 - Jul 2010

  • Receiving and distributing of the arrived stock.• Sending delivery and distribution report daily to the client.• Handel queries from customers, subsidiaries and overseas offices regarding order documents and shipments • Train new logistics staff prepared and presented weekly logistical reports to management team • Supervision of proper packing and Cargo management. (Packing for Airfreight and sea-worthy packing for Sea freight Cargo) • Managing all claims which arise for orders due to missing quantity, bad packing, wrong product, etc. and providing an improvement in services • Arranging for the delivery of stock at its respective stores • Invoicing and billing for all the jobs completed for the Warehousing and Project Clients • Assembles load fragments into consolidated loads thus balancing freight savings, service, and contractual/legal requirements • Liaising with the Shipping Department for the release of Consignments• To ensure all filing is done in a timely and accurate manner • Liaising and negotiating with customers and suppliers • Responsible for complete import/export shipment coordination of customers based on an International level and GCC Countries. • Coordination of all documentation for overseas shipments, including legalization of documents • Accountable for daily planning & ensuring timely delivery of orders • Review all orders of major customers, track the shipment of orders and timely delivery, coordinate shipments from warehouse to the customer, manage documentation • Carry out partial stock count weekly. Show less



DHL Supply Chain

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Distribution Center Supervisor

  • Apr 2008 - Mar 2009

  • Managing a distribution center dealing world renowned Fashion Brand i.e. Armani, Gucci, Emporio Armani, Giorgio Armani, Prada, etc. • Using a German inventory software for all the IN and OUT operations. • Distributing stock among the outlets equally and receiving their return stock in their secondary warehouse. • Preparing GIDR (Goods inbound discrepancy report). • Prompt communication via emails. • Submitting the inventory reports the management. • Managing a distribution center dealing world renowned Fashion Brand i.e. Armani, Gucci, Emporio Armani, Giorgio Armani, Prada, etc. • Using a German inventory software for all the IN and OUT operations. • Distributing stock among the outlets equally and receiving their return stock in their secondary warehouse. • Preparing GIDR (Goods inbound discrepancy report). • Prompt communication via emails. • Submitting the inventory reports the management.

• Data Validation Center Supervisor

  • Oct 2007 - Apr 2008

  • Handling reputed bank’s credit cards for validation • Dispatching and tracking the shipments; follow ups of all the data. • Handling the complaints of the angry customers • Preparing reports monthly, weekly and daily about all the activities of the day to day credit cards operations. • Supervising a team of 12 members. Training of the new recruits. • Target management. Perfect communications. • Handling reputed bank’s credit cards for validation • Dispatching and tracking the shipments; follow ups of all the data. • Handling the complaints of the angry customers • Preparing reports monthly, weekly and daily about all the activities of the day to day credit cards operations. • Supervising a team of 12 members. Training of the new recruits. • Target management. Perfect communications.

• Express Courier

  • Jul 2004 - Oct 2007

  • Pickup and deliveries on time • Sorting mail and dispatching to the right location • Handling the customer complaints and resolving the minor issues • Daily reports and cash submission • Team leader for the complete one year • Pickup and deliveries on time • Sorting mail and dispatching to the right location • Handling the customer complaints and resolving the minor issues • Daily reports and cash submission • Team leader for the complete one year