Agnieszka Lasoń-Kurzela

Customer Success Manager & Analyst at CoAction Business Language Trainers
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Contact Information
us****@****om
(386) 825-5501
Location
Warsaw, Mazowieckie, Poland, PL
Languages
  • English Full professional proficiency
  • Polish Native or bilingual proficiency
  • Russian Limited working proficiency
  • German Elementary proficiency

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Agnieszka Wójcik-Oset

Agnieszka is a professional with outstanding experience in language trainings. She is highly competent and devoted to her responsibilities. She has exceptional managerial skills as well as ability to look at things globally. She is very inspiring and reliable. I miss our talks a lot as she is undeniably a very sensitive listener as well :)

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Credentials

  • Google Data Analytics Professional Certificate
    Coursera
    Dec, 2021
    - Sep, 2024
  • Mastering Data Analysis in Excel
    Coursera
    Mar, 2021
    - Sep, 2024
  • Business Metrics for Data-Driven Companies
    Coursera
    Jan, 2021
    - Sep, 2024

Experience

  • CoAction Business Language Trainers
    • Poland
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Customer Success Manager & Analyst
      • Sep 2022 - Present

      Providing CoAction Clients with excellent customer experience.Supplying accurate data and inspiring insights for further company development to the management.

    • Account Manager
      • Jan 2022 - Aug 2022

  • Warsaw University of Technology
    • Poland
    • Higher Education
    • 700 & Above Employee
    • Analyst / Specialist in Careers Service, Alumni Section
      • Jul 2020 - Jan 2022

      Monitoring the Careers of WUT Alumni survey: content update, promotion, data analysis, insight visualisation and presentation Providing advice on career development to WUT alumni and students Monitoring the Careers of WUT Alumni survey: content update, promotion, data analysis, insight visualisation and presentation Providing advice on career development to WUT alumni and students

  • Warsaw University of Technology Business School
    • Poland
    • Higher Education
    • 1 - 100 Employee
    • MBA Program Coordinator
      • Aug 2018 - Apr 2020

      Programme coordination, liaising with participants and trainers, budget execution, monitoring quality indicators. Programme coordination, liaising with participants and trainers, budget execution, monitoring quality indicators.

  • free2be
    • Retail Apparel and Fashion
    • English Language Consultant
      • Oct 2017 - Aug 2018

      Advising managers on professional communication, recruitment and selection and development paths: presentations, negotiations, promotional materials etc. Key clients: Foodie, James Cook Languages, Pioneer, Rynek Pierwotny, Tetris, TVN, The Royal Bank of Scotland Advising managers on professional communication, recruitment and selection and development paths: presentations, negotiations, promotional materials etc. Key clients: Foodie, James Cook Languages, Pioneer, Rynek Pierwotny, Tetris, TVN, The Royal Bank of Scotland

  • ACT Advanced Corporate Training
    • HR & Methodology Consultant
      • Oct 2017 - Jan 2018

      Supporting people and company development in the areas of language training, communication, recruitment & selection, copy writing, translation and proofreading.

    • Head of Language Training
      • Jul 2007 - Sep 2017

      Leading a team providing high-quality language training, liaising with high-profile clients, e.g. Allianz, Burda, CBRE, Jerónimo Martins, Jones Lang LaSalle, Korn/Ferry, Mondelēz, Pilkington, Skanska, TVN.

    • Academic Manager
      • Aug 2004 - Jul 2007

      Working together with ACT Teachers to ensure high effectiveness and enjoyability of in-company language training for our Clients.

  • PZ Cussons
    • Personal Care Product Manufacturing
    • 1 - 100 Employee
    • HR Specialist
      • Aug 2000 - Apr 2004

      Implementation of key HR processes: recruitment and selection, performance management, compensations & benefits management Implementation of key HR processes: recruitment and selection, performance management, compensations & benefits management

Education

  • Uniwersytet Warszawski / University of Warsaw
    postgraduate diploma
    2003 - 2004
  • Szkoła Główna Handlowa w Warszawie / Warsaw School of Economics
    postgraduate diploma
    1997 - 1998
  • University of Warsaw
    Master of Arts - MA
    1990 - 1995

Community

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