Adina Horne

Gift Department at Brookline Booksmith
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Contact Information
Location
Boston, Massachusetts, United States, US

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Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Gift Department
      • Sep 2021 - Present

    • Switzerland
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Keyholder
      • Sep 2019 - Jun 2021

      - Clienteling and accommodating high end valued customers and rebuilding relationships with Swarovski Crystal Society members to create a loyal customer base- Consistent top seller in monthly goals, third to store and assistant manager- Assisted 20-70 clients per shift individually with their specific needs, answered any questions regarding Swarovski’s product and the Swarovski brand in a polite and friendly manner, and completed transactions ranging between $89.99 and $3,000.00 dollars - Clienteling and accommodating high end valued customers and rebuilding relationships with Swarovski Crystal Society members to create a loyal customer base- Consistent top seller in monthly goals, third to store and assistant manager- Assisted 20-70 clients per shift individually with their specific needs, answered any questions regarding Swarovski’s product and the Swarovski brand in a polite and friendly manner, and completed transactions ranging between $89.99 and $3,000.00 dollars

    • Assistant Manager
      • Nov 2020 - Dec 2020

      - Managing employee scheduling as well as customer scheduling for in and out of house services- Stock and inventory management- Community outreach and collaboration with other small local businesses- Applying pervious pet nutrition training to new environment and sharing skills with new team - Managing employee scheduling as well as customer scheduling for in and out of house services- Stock and inventory management- Community outreach and collaboration with other small local businesses- Applying pervious pet nutrition training to new environment and sharing skills with new team

    • Canada
    • Ranching
    • 1 - 100 Employee
    • Assistant Manager
      • May 2018 - Sep 2019

      - Certified in pet health and nutrition training- One on one customer shopping experience, getting to know the consumer and their pet to personally find what would be best suited for their health and lifestyle- Highest result in customers signing up for loyalty program- Closely working with local shelters, hosting and scheduling events - Certified in pet health and nutrition training- One on one customer shopping experience, getting to know the consumer and their pet to personally find what would be best suited for their health and lifestyle- Highest result in customers signing up for loyalty program- Closely working with local shelters, hosting and scheduling events

    • United States
    • Entertainment Providers
    • Manager
      • Aug 2016 - Jan 2019

      - Managing payroll, scheduling employees, recruitment and or training of potential new hires- Efficiently carrying out replenishment orders and keeping up to date on inventory- Communicating financial management directly to owner - Managing payroll, scheduling employees, recruitment and or training of potential new hires- Efficiently carrying out replenishment orders and keeping up to date on inventory- Communicating financial management directly to owner

Education

  • Community College of Rhode Island
    Associate of Arts - AA, Fine and Studio Arts
    -

Community

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