Experience

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  Image360 White Marsh-Middle River

  • Middle River, Maryland, United States

  • Company Owner

    • Jan 2024 - Present
    • Middle River, Maryland, United States

    At Image360 Middle River, we distinguish ourselves as an industry leader that provides creative and effective custom sign and graphics solutions. But we’re more than just a one-stop sign shop. We work with you from project inception to installation and prioritize collaboration and consultation th...

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  Impact Permit Services

  • Owner

    • Jun 2020 - Present
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  Charleys Philly Steaks

  • Stamford, Connecticut, United States

  • Construction Project Manager

    • Jan 2022 - Sep 2023
    • Stamford, Connecticut, United States

    Provides project management to align franchise stores with company expectations and drive on time store openings Strategy/Business Development:• Coordinates between vendors and franchisee owners to support construction needs• Creates and maintains relationships with franchisee owners, guiding the...

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  Impact Enterprises, LLC

  • Baltimore, Maryland, United States

  • Chief Executive Officer

    • Jun 2020 - Sep 2023
    • Baltimore, Maryland, United States

    Supplies company vision, operational procedures, and team management for several startup companiesStrategy/Business Development:• Finds and negotiates with vendors and government entities to support service creation and staff needs across 5 states• Sources new development avenues for LLC growth a...

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  Restaurex Americorp Inc.

  • Stamford, Connecticut, United States

  • Principal Consultant

    • Jan 2021 - Jan 2022
    • Stamford, Connecticut, United States

    Trained 25 franchise consultants and over 50 franchisees on how to implement new corporate initiatives effectivelyStrategy/Business Development: • Coached 30 owners and 300 employees towards maintenance of “the bar” and “right person, right seat” for staffing• Trained onsite staff on new products...

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  KJ Development

  • Birmingham, Alabama, United States

  • Field Development Manager

    • Mar 2020 - Jul 2020
    • Birmingham, Alabama, United States

    Trained internal team of franchisee coaches and store owners on how to use corporate resources to growStrategy/Business Development: • Coached internal franchise sales team to implement change management techniques at the store level• Developed leadership skills and trained store owners and terri...

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  Franchise World Headquarters

  • Fort Wayne, Indiana Area

  • Operations and Training Specialist

    • Sep 2015 - Feb 2020
    • Fort Wayne, Indiana Area

    As part of the Mama DeLuca’s® Pizza co-brand team, I Trained over 100 franchisees on how to incorporate a sub-brand into their business and use corporate resources to growStrategy/Business Development: • Coached 100 owners and 1000 employees towards maintenance of “the bar” and “right person, rig...

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  Lear Corporation

  • Columbia City, indiana

  • Team Trainer

    • Nov 2013 - Sep 2015
    • Columbia City, indiana

    As a union employee, I was tasked with training new employees that were hired. Some of my job duties included:Demonstrated new products, procedures and techniques to employees.Trained new employees in specific job requirements.Maintained current knowledge of all facets of operations.Maintained ap...

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  MASSEY SERVICES, INC

  • Orlando, Florida

  • General Manager in Training

    • Nov 2010 - Mar 2014
    • Orlando, Florida

    Taught internal sales team to maximize the number of services sold per client to increase referral and revenue rates Strategy/Business Development: • Increased cold calling conversion rates by developing scripts that focused on value instead of service details• Identified and grew abilities of th...

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  PAPA MURPHY’S PIZZA

  • IN, NC, FL

  • District Manager

    • Jan 2002 - Sep 2010
    • IN, NC, FL

    Lead retail store to over $1M in sales per year through effective management of operations and employees Strategy/Business Development: • Deployed a 4 walls marketing approach to take a franchise store from $260/yr. to over $1M/yr. as General Manager • Dynamic leader who hired and developed 5 Ge...