Experience

Grosify E Trading Pvt Ltd

• India
• Wholesale
• 1 - 100 Employee

• Regional Sales Head

  • May 2021 - Present

  Working as REGIONAL SALES HEAD (UP WEST) and handling B2B AND B2C Sales for 5 Districts (Meerut, Muzaffernagar,Saharanpur,Bijnore,Ghaziabad) Working as REGIONAL SALES HEAD (UP WEST) and handling B2B AND B2C Sales for 5 Districts (Meerut, Muzaffernagar,Saharanpur,Bijnore,Ghaziabad)



Reliance Communications

• India
• Telecommunications
• 700 & Above Employee

• Senior Executive (Zonal Operations)

  • Jun 2007 - Feb 2022

  Competent, Diligent & Able Collection Professional with a dynamic career reflecting pioneering Experience and Record breaking performance in Operations, Collections and Credits with around 6 years of experience & comprehensive knowledge of every aspect of Marketing, Business Development, Product Management, Bill Distribution, Bad Debts Control, Client Relationship Management, Collections and Verifications . Competent, Diligent & Able Collection Professional with a dynamic career reflecting pioneering Experience and Record breaking performance in Operations, Collections and Credits with around 6 years of experience & comprehensive knowledge of every aspect of Marketing, Business Development, Product Management, Bill Distribution, Bad Debts Control, Client Relationship Management, Collections and Verifications .



Idea Cellular Ltd

• India
• Telecommunications
• 700 & Above Employee

• Executive - Operations (Service Delivery & Quality

  • Jan 2004 - May 2007

  Handled why repeat project in call center which helped CRC (Complaint Resolution Cell) to find out the major problem which customer is facing and also helped to reduce the call pressure at call center. Trainer for UP-West circle for BSCS. Member of SYSTEM MIGRATION Task Force. Awarded as Best Coordinator for Idea Month Celebration in April 05. Awarded for Best Customer Care Officer 3 times in the 2004 CUG migration of the entire CUG post paid base of two ZO's from EMC… Show more Handled why repeat project in call center which helped CRC (Complaint Resolution Cell) to find out the major problem which customer is facing and also helped to reduce the call pressure at call center. Trainer for UP-West circle for BSCS. Member of SYSTEM MIGRATION Task Force. Awarded as Best Coordinator for Idea Month Celebration in April 05. Awarded for Best Customer Care Officer 3 times in the 2004 CUG migration of the entire CUG post paid base of two ZO's from EMC concept to ILC concept. Awarded “O-Level” certificate of the Call Center Certification Program Shifted to ICU as a Team Leader Show less Handled why repeat project in call center which helped CRC (Complaint Resolution Cell) to find out the major problem which customer is facing and also helped to reduce the call pressure at call center. Trainer for UP-West circle for BSCS. Member of SYSTEM MIGRATION Task Force. Awarded as Best Coordinator for Idea Month Celebration in April 05. Awarded for Best Customer Care Officer 3 times in the 2004 CUG migration of the entire CUG post paid base of two ZO's from EMC… Show more Handled why repeat project in call center which helped CRC (Complaint Resolution Cell) to find out the major problem which customer is facing and also helped to reduce the call pressure at call center. Trainer for UP-West circle for BSCS. Member of SYSTEM MIGRATION Task Force. Awarded as Best Coordinator for Idea Month Celebration in April 05. Awarded for Best Customer Care Officer 3 times in the 2004 CUG migration of the entire CUG post paid base of two ZO's from EMC concept to ILC concept. Awarded “O-Level” certificate of the Call Center Certification Program Shifted to ICU as a Team Leader Show less