Sales Manager

• mrt. 2019 - - heden

Supervisor, Ticket Development

• feb. 2016 - feb. 2019

-Hire, train, and coach a team of Direct Sales Representatives-Manage the part-time Ticket Sales Agent program-Assist with the planning and execution of outbound sales campaigns -Aid in the preparation and carrying out of external events in the conference center space-Proficient in ProVenue and Microsoft Dynamics CRM

Group Sales Account Executive

• mei 2015 - feb. 2016

-Selling of large groups numbering 300 or more through the ticket consignment program-Group consignment account service, renewal, and retention-Execution of group consignment amenities including field visits, pre-game performances, ceremonies, and other related benefits

Ticket Development Account Executive

• mrt. 2014 - apr. 2015

-Managerial experience including hiring and supervising part-time and full-time sales staff-Participated in outbound sales campaigns to increase incremental revenue-Service of 10-game pack accounts with a focus on increasing customer retention-Planned and executed external company outings utilizing multiple configurations of the conference center space-Assisted the hotel program partners with ticket sales pertaining to their corporate sponsorship agreement

Direct Sales Representative

• jun. 2013 - feb. 2014

-Executed inbound and outbound calls daily covering various ticket options including season sales, small group sales, ticket packs, all-inclusive tickets, and individual ticket sales-Built relationships with the customers through phone conversations and face-to-face appointments -Provided excellent customer service-Performed various game day duties

Sales Training

• jan. 2014 - jan. 2014

-Completed relationship building sales training course taught by Charlie Chislaghi-Participated in group training exercises -Utilized training in supervised outbound phone calls -Completed relationship building sales training course taught by Charlie Chislaghi-Participated in group training exercises -Utilized training in supervised outbound phone calls

Sales Training

• aug. 2012 - dec. 2012

-Learned proper sales technique from Rob Cornilles through a Maryville University sales class-Performed sales calls on behalf of the St. Louis Cardinals-Gained confidence in selling through 16 week training course -Learned proper sales technique from Rob Cornilles through a Maryville University sales class-Performed sales calls on behalf of the St. Louis Cardinals-Gained confidence in selling through 16 week training course

Intern

• mei 2012 - aug. 2012

-Assisted in the preparation of weekly tournaments and World Series-Tournament director at tournaments-Utilized Microsoft Office to complete daily tasks-Wrote the weekly blog “Star Watch” -Assisted in the preparation of weekly tournaments and World Series-Tournament director at tournaments-Utilized Microsoft Office to complete daily tasks-Wrote the weekly blog “Star Watch”