Experience

Frankston City Council

• Australia
• Government Administration
• 300 - 400 Employee

• Recreation Development Officer

  • Apr 2022 - Present



Cricket Australia

• Australia
• Spectator Sports
• 300 - 400 Employee

• Cricket Operations Specialist - Community

  • Nov 2018 - Apr 2022

  Management of Cricket Australia’s National Deaf, Blind and Intellectual Disability Squad programs and National Cricket Inclusion Championships.

• Diversity and Inclusion Specialist

  • Nov 2014 - Nov 2018

  Embedding inclusion for under represented groups across the business

• National Diversity Manager (secondment)

  • Jun 2013 - Nov 2014

  Increasing opportunities for under represented communities in cricket and managing the Australian Women’s Team player appearance program.

• Participation Growth Leader

  • Sep 2011 - Jun 2013

  Growing participation in MILO in2CRICKET and T20 Blast programs across four regions (two country, two metro).



RACV

• Australia
• Civic and Social Organizations
• 700 & Above Employee

• Business Analyst

  • Jan 2008 - Sep 2011

  Responsible for the migration of all insurance customer data from old to new back end database.

• Compliance Consultant

  • Jan 2007 - Jan 2008

  Ensuring RACV call centre and retail staff in metro and country locations we’re complaint with all financial services and privacy legislation. Providing coaching and training to upskill staff where appropriate.

• Tourism Product and Sales Coordinator (Secondment)

  • Jan 2006 - Dec 2007

  Management of RACV's Accommodation specials program on racv.com.au and development of content for Royal Auto magazine.

• Insurance Member Relations Consultant

  • Jan 2001 - Jan 2006

  Handling escalated complaint files including complaints to the CEO and EGM both over the phone and face to face through reception.