Aaliya Ladha

Gallery Manager and Global Training Ambassador at Sofa Workshop by Timothy Oulton
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Location
London, England, United Kingdom, GB
Languages
  • English Full professional proficiency

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Experience

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Gallery Manager and Global Training Ambassador
      • Sep 2021 - Present

      - Developing store strategies to raise customers’ pool, expand store traffic and optimise profitability.- Meeting sales goals by training, motivating, mentoring and providing feedback to store staff.- Ensuring high levels of customers satisfaction through excellent service. Conducting weekly feedback and KPI meetings with store members to measure performance. - Achieving store ATV, UPT along with weekly and monthly sales targets.- To present, inspire, teach, drive and focus global teams from a standpoint of deep and evidenced understanding and brand knowledge. - Demolish any whiff of negativity or complacency and to achieve optimum level of product and knowledge.- To update new product developments and essential training required across all UK stores. To train and develop refresher trainings and being point of contact for any product or sales queries.

    • Sales and Global Training Ambassador
      • May 2021 - Sep 2021

    • Sales Ambassador
      • Oct 2018 - May 2021

      - Engage with customers in stores to drive product sales and knowledge and demonstrate advanced products knowledge.- Adhere to all company policies and procedures- Makes sales appointments with customers and conduct home visits and access checks.- Work as a team with other members ensure store standards and product display is aligned with guidelines.- Follow up with clients to make sure that they are satisfied with product and provide excellent customer service.

    • Education Administration Programs
    • 1 - 100 Employee
    • Student Recruitment - UK Sales
      • Dec 2017 - Sep 2018

      Managing international admission and coordinating with students seeking to study in the United Kingdom. Networking with universities, conducting pre-screening sessions and guidance on immigration based on UKVI rules. - Represent the firm internationally in the UK and developed growth strategies and plans.- Expand client base in the target market by Networking, communicating and mediating proposals, and negotiating with the stakeholders.- Identifying business strengths to increase ties with sub-agents and universities internationally.- Exhibit excellent leadership skills while being responsible for achieving targets and proclaimed above par results.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Data Research Analyst
      • Jun 2017 - Dec 2017

      Verifying and analyzing data for companies based in the UK through calls and emails. Conducting research and collating data for clients.- Monitor and Audit Data Quality- Mine and Analyse Datasets- Prepare Reports Verifying and analyzing data for companies based in the UK through calls and emails. Conducting research and collating data for clients.- Monitor and Audit Data Quality- Mine and Analyse Datasets- Prepare Reports

    • India
    • Technology, Information and Internet
    • Finance Department Intern
      • Oct 2015 - May 2016

      Assisting with the expense report, account management along with contributions in sales and marketing. Assisting with the expense report, account management along with contributions in sales and marketing.

Education

  • University of the West of Scotland
    MSc Project Management, Project Management
    2021 - 2022
  • University of Mumbai
    Graduate, Bachelors in Management Studies, Finance and Related Support Services
    2014 - 2017
  • St. Xavier's High School
    2002 - 2012

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