Experience

GRACE DAVISON CHEMICALS INDIA PRIVATE LIMITED

• India
• Mining
• 1 - 100 Employee

• Customer Support and Sales Planning Analyst

  • Dec 2011 - Present

  Sales Administrator for South Asia Region.Prepare Annual Targets and Zero Budgetting with sales team.Review customer-wise / SKU-wise demand forecasts, evaluate risks .Prepare Annual, Quarterly and Monthly sale estimates.Work closely with sales team to ahcieve Revenue targets Manage Key AccountsAnalysis of Top Customers, Channel Partners, Product Portfolios, Regional performance, GrossMargins.Prepare Quarterly Business Reviews and Business PresentationsOrder Management and Communication with customersCo-ordinate with Sales, Product Management Team for order priortization.Follow-up for Collections, Letter of Credit, Bank Contract and DSOs.Liaise with Finance on credit control and credit block releases.Work closely multi-locational Plants and Logistics. Import and Export documentation. Distributor and Agent commissions and payoutsCustomer volume rebates and payoutsSalesforce Super-user for Asia Pacific supporting a team of 35+ users. Provide Salesforce training to the end-users. Customize and implement profiles, roles, security settings, sharing rules, workflow validationrules, approvals, dashboards, reports,etc. Lead to Sales conversion process and follow up. Assist in capturing Opportunities in Salesforce and review with the sales team periodically andpush for higher conversion ratio. Workflow approval process for pricing, air freights, samples, etc. Key Account Plans / Target Account Plans Keep records of Salesforce up-to-date. Single point of contact between Development and Sales Team on process implementation, newprocesses, queries handling, etc.



MRF Limited

• India
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Management Assistant

  • Feb 2010 - Jun 2011

  Preparing the MIS Reports Working on SAP – Processing of Bills, creating vendors, etc. Presentations and flow chartsSecretarial support to the General Manager HR & IR, Head IR and SGM - HR Preparing the Agenda for the Meetings and recording and circulating the Minutes after themeeting. Preparing the MIS Reports Working on SAP – Processing of Bills, creating vendors, etc. Presentations and flow chartsSecretarial support to the General Manager HR & IR, Head IR and SGM - HR Preparing the Agenda for the Meetings and recording and circulating the Minutes after themeeting.

• Customer Support and Admin Executive

  • Apr 2007 - Feb 2010

  • Administrative & secretarial support to the Managing Director• Travel Management for the Managing Director• Follow-up on the activities / works entrusted by the MD to various Departments and report the status. Ensuring the deadlines are met by the Departments.• Maintaining confidentiality, document flow, screening of telephone calls & other support as required by the Managing Director.• Generation of sales reports, Margin Reports, Stock, delivery plan reports from SAP• Consolidating and preparing Weekly Report• Organizing Monthly meeting presentations, stock reports, budgets and estimates, etc.• Preparing Agenda, Minutes of Meetings and follow-up action on the same. • Calendar management. Organizing various meetings/conference/ presentation including preparation of back up papers for the meeting, conferences, etc.• Organizing conferences, workshops in Hotels, etc.• Liaise / Coordinate effectively interfacing with business partners, customers, outside agencies and other bodies• Cross-functional department communications. • Record Management



Odyssey India Ltd.

• India
• Retail
• 1 - 100 Employee

• Executive Assistant to the Managing Director

  • Apr 2005 - Mar 2007

  • Monitor, control & update the MD’s calendar• Preparing MIS reports, Consolidate Monthly Reports, Quarterly reports, etc.• Presentations for meetings, etc.• Other activities include co-ordination with the Bankers, Financiers, etc which are confidential.• Air ticketing, Hotel arrangements Conference bookings, Cab arrangements etc at various locations in India.• Preparing and checking the lease agreements, renewal agreements & letter of indents for the existing stores and up-coming stores at various locations.• Follow-up with the departments on the key issues and reports.



TATA TELESERVICES (MAHARASHTRA) LIMITED

• India
• Consumer Services

• Secretary to the General Manager

  • Jun 2004 - Apr 2005



Bilt Middle East LLC

• United Arab Emirates
• Industrial Machinery Manufacturing
• 100 - 200 Employee

• Secretary to the Managing Director

  • Apr 2001 - May 2004



BLUE SEAS PAPERS PRIVATE LIMITED

• India
• Paper and Forest Product Manufacturing

• Office Secretary

  • Aug 1996 - Dec 2000