Smarthost Design Technologies, LLC., an 8(a) Small Business, is one of the preeminent, government-focused, Managed Information Technology (IT) services service providers. Our team has both industry and SME certifications, making them dynamic, agile, leading and trustworthy for supporting DoD and federal agencies technology infrastructure worldwide. With a 9 min response time guarantee and skillful problem solving, Smarthost will provide the technical expertise and support for your technology, consistently on time, on task and on budget. Best-in-Class Managed IT Support Worldwide: When you have an IT problem, we understand you need a fast response quickly. We are here to provide you with fast, reliable and concise support, allowing you to have a worry-free environment as possible. Our Help Desk call center is located in Cranberry near Pittsburg Pennsylvania, and all Smarthost Help Desk technicians are required to obtain and maintain industry leading certifications that meets DoD Directive 8570.01 (IAT level I, II, III) from CompTIA and other industry, including CompTIA A+, Network+, Server+ and Security+. Methodologies and Approaches including ITIL v3 principals, RMF, PMPBOK, and NIST Cybersecurity Framework; these professionals are our first line of defense often able to assist in solving your IT Support needs remotely. >> 24/7 System monitoring access available >> Onsite Help Desk/Desk Side Support >> Enterprise Architecture Support >> Application Programing Support >> System and Network Design and Support >> Migration and Upgrade Support >> Risk Management Framework (RMF) and Authorization to Operate (ATO) Support >> Annual Cybersecurity Training Support Requirement We have a network of certified engineers based across the United States and overseas who can provide in-person support for your systems when necessary, anywhere in the world. Smarthost Solutions provides cleared technicians for your IT service CONUS and OCONUS.
