Overview

Sound communication and management skills are the foundation of any successful business and as an executive, your professional credibility rests on your ability to communicate effectively with all of your professional contacts. Take your business to the next level by fine tuning the way you communicate and manage your teams for optimum performance. Using our unique business system, the Process Communication Model (PCM), we will help you to: develop an understanding of how you and others communicate accurately predict the behaviours of customers and staff achieve your business goals PCM can be tailored for use in any number of commercial areas including: management, negotiations, sales or training, team building, leadership. PCM has been used in speeches by Bill Clinton and NASA has applied PCM techniques when recruiting astronauts.