Overview

Eager to learn more about customer experience and customer service? You’re in the right place! The Kalepa Academy offers various masterclasses and workshops that can help you bring your customer experience and customer service to the next level, regardless of whether you’re an executive concerned about developing a customer experience strategy or a more operational manager looking for hands-on approaches. The next editions: ➡️ March 3 & 10: Executive Masterclass Customer Experience Management ➡️ March 17 & 24: Masterclass Hands-on Customer Experience Management ➡️ April 20 & 27: Masterclass Smarter Customer Service for Better Customer Experience Want to know more? Check out www.thekalepagroup.com/calendar