ABOUT HYBRID CALL CENTER: OFFICE LOCATION: Our office is located in Civic Center, Bahria Town Phase 4, Rawalpindi. It is equipped with multiple high speed internet conenctions and power backups resulting in zero power or internet downtime. WHAT WE DO: We provide highly competent and trained staff to UK based taxi firms, which deals with most of their call center and admin work i.e. call traffic, dispatch, documents, emails, live chat etc. All our employees possess excellent communication skills and go through a comprehensive training regime before going on live calls. BENEFITS FOR CLIENTS: World is global village and companies are outsourcing their business processes to avail below benefits. 1: The salaries are cut down to about 70 percent since we provide similar quality of work at only a fraction of cost. 2: The need to maintain a separate facility for a call center is eliminated leading to another monetary and time saving benefit. 3: Since all the responsibility of hiring new staff, trainings, making rotas, arranging emergency covers etc lies with us; the managers can focus on more important business areas like business development etc. 4: We operate 24/7 including public holidays.
