PRIVILEGED TO SERVE PATIENTS WITH COMPASSIONATE EMERGENCY CARE FOR 40 YEARS. EPMG helps hospitals build impressive reputations by integrating with our partners and communities to provide extraordinary emergency care. We deliver multi-disciplinary perspectives and leadership to optimize operations, achieve performance metrics, improve quality outcomes, and foster an exceptional patient experience. Unique initiatives include improving physician communication through didactic training and coaching, as well as developing and executing operational efficiencies using lean sigma techniques and evidence-based best practices. EDIQ ANALYTICS EPMG leadership uses multiple dashboards to effectively monitor and manage ED performance to achieve quality, safety and patient satisfaction priorities. Our comprehensive analytical tool, EDIQ, integrates data from the hospital’s EMR, patient satisfaction vendor, medical billing vendor and scheduling software system to generate dashboard reports. Common metrics include: • Patient experience • Patients per provider, per hour • Turnaround times • Length of stay (LOS) • Left before treatment complete (LBTC) • Core measures, sepsis, AMI, trauma • Complex imaging utilization LEADING AND SUPPORTING INNOVATION EPMG is committed to leading, supporting and serving our partners’ strategic development to fulfill evolving patient needs. Opportunities include: • Customized telemedicine solutions • Freestanding emergency departments • Urgent care operations • Observation centers • Eldercare emergency departments. CULTURE OF OUTREACH Integration, outreach and social responsibility are fundamental to our culture. EPMG physicians, PAs, NPs, RNs and support staff serve beyond the ED in a variety of ways: • Medical Relief • Free Clinic • Volunteerism & Community Service • Hospital, Society & Foundation Support PATIENTS ARE AT THE CENTER OF WHO WE ARE.
