Overview

DecisionHawk is one of the first decision analytics platforms that solves customer engagement throughout the customer journey. DecisionHawk’s proprietary intelligent decision engine fuses machine learning, big data and predictive analytics to deliver optimal choices, recommendations, insights and much more to the customer. DecisionHawk clients consist of small, medium and large businesses that are seeking to improve customer value and efficiently manage customer costs. The problems we solve are improving customer engagement through targeted education, self-service, and product recommendations. Typical solutions consist of flat websites, verbose marketing materials, and non-scalable human touchpoints. All functional business areas including: Finance, Human Resources (HR), Legal, Sales & Marketing, and Strategy can seek to gain benefits from the platform.